Ford Service Center

Two of Richmond's Most Skilled Service Departments

At Richmond Ford, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we're dedicated to maintaining top-tier customer service for both new and pre-owned car owners! We're here to help you keep your vehicle in great shape and ready to face the open road!

Whether you're looking for routine service, such as an oil change, or some complicated maintenance, like a transmission repair, we're here and happy to help take care of your vehicle.

Our services include but are not limited to:

  • Oil changes
  • Tire rotations 
  • New tires (Price match guarantee)
  • Brake repairs (Lifetime guarantee on brake pads)
  • Free multi-point inspections and battery checks
  • Ford repairs guaranteed for two years/unlimited miles (see advisor for details)
  • Engine and transmission repairs
  • Diagnostics of all warning lights
  • DRIVEN + Learn about our exclusive Vehicle Maintenance Plan options that saves you up to 49%!
  • And much more!
  • We also have one of the largest Ford parts centers.
  • If your vehicle is in need of serious repairs, check out our collision center!

We use only Ford parts in the Ford vehicles we repair, but we service all makes and models. Our technicians are highly experienced and our staff is focused on providing an informative and friendly customer experience. Both locations have been awarded the Ford President's award for outstanding customer service.

We know getting your vehicle serviced or repaired isn't the most fun part of your day, so we're constantly improving our processes to get you in and out as fast as possible. We even provide online scheduling to simplify making your appointment.

When you've purchased a new Ford from our dealership, you're entitled to a few benefits when it comes to service. We offer towing and shuttle services, $250 in service coupons, free state inspections, and you can take advantage of our extended hours at our award-winning service centers.

We gladly take drop-offs, but if you're waiting for your car, you can enjoy the many amenities that our customer lounges offer:

  • Wi-Fi
  • High-definition TVs
  • Cell phone charging stations
  • Work areas
  • Comfortable seating
  • Snacks
  • Coffee
  • Or use our complimentary shuttle to get where you need to go!

The Importance of Regularly Scheduled Service

Having your vehicle regularly serviced has a lot of benefits. The first is that your vehicle will perform at its absolute best and most efficient. Through regular service, you can also increase the longevity of your vehicle, so you can enjoy driving it for the years to come.

Regular oil changes not only result in a smooth performance, but it keeps your fuel economy at the optimal level. Having your tires rotated with each oil change can help keep them lasting longer, so you can put off the replacement until it's absolutely necessary. Our technicians will make sure that your vehicle is in great shape.

A major advantage to regular service is that our technicians can assess the state of your vehicle's engine and components. Using the latest in diagnostic technology, our technicians can spot the beginning of an issue. Having caught this developing issue early, our technicians can take care of it, so it doesn't become a problem down the road.

When it's time for service, adjustments, or repairs, you can always count on the team at Richmond Ford to make sure that your vehicle is in great shape and ready to face the road.